Refund policy

At AWSMShop, your satisfaction is our priority. If you're not completely satisfied with your purchase, we offer a hassle-free return and refund process.

1. Returns

• You may return your item within 5days of delivery.

• To be eligible, items must be unused, in original packaging, and in the same condition that you received them.

• Certain items (e.g., perishable goods, custom items, gift cards) may not be returnable.

2. Exchanges

• We replace items if they are defective or damaged. Email us at sales@awsmshop.ai. for assistance.

3. Return Shipping

• You are responsible for paying return shipping costs unless the item was defective or incorrect.

4. How to Start a Return

To initiate a return, contact us at sales@awsmshop.ai. with your order number and reason for return.